New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.
· Billing
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.
· Insurance
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
We recommend that you call your insurance company to verify that we participate with your plan.
Please notify us if you have any change in your name, phone number, address, or insurance as soon as it occurs. And please be prepared to present your insurance card at every visit.
· Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
· Refill Requests
We are happy to help with refill requests during regular office hours, so please call your physician’s office to let them know what you need.
· After-Hours & Emergencies
If you are experiencing a medical emergency, dial 911.
If you have any questions, please contact your physician’s office or call Union Medical Center office®at 772-353-5370.